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Inter-intra-departmental communication, - SS2 Commerce Past Questions and Answers - page 1

1

Which type of communication focuses on collaboration between different departments within an organization?

A

Inter-departmental communication

B

Intra-departmental communication

C

External communication

correct option: a

Inter-departmental communication

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2

What is the primary purpose of intra-departmental communication?

A

Sharing information between different departments

B

Coordinating tasks within a specific department

C

Conducting meetings with external stakeholders

correct option: b

Coordinating tasks within a specific department

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3

Which medium of communication is commonly used for exchanging written messages and documents between departments?

A

Meetings

B

Emails

C

Memos and notices

correct option: b

Emails

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4

Which communication tool facilitates real-time conversations, file sharing, and collaboration within and between departments?

A

Meetings

B

Emails

C

Instant messaging and chat platforms

correct option: c

Instant messaging and chat platforms

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5

What is the purpose of using project management tools in inter and intra-departmental communication?

A

Sharing financial reports

B

Conducting team meetings

C

Coordinating tasks and tracking progress

correct option: c

Coordinating tasks and tracking progress

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6

Define inter-departmental communication.

Inter-departmental communication refers to the exchange of information, ideas, and updates between different departments or functional areas within an organization. It aims to facilitate collaboration, coordination, and effective functioning of the organization as a whole.

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7

How does intra-departmental communication contribute to effective teamwork within a department?

Intra-departmental communication promotes effective teamwork within a specific department by enabling team members to share information, exchange ideas, clarify tasks, and provide updates related to the department's goals and responsibilities. It enhances collaboration, minimizes duplication of efforts, and improves overall efficiency within the department.

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