Question on: JSS3 Business studies - Business letters

What are some common salutations used in the opening of a business letter, and when might you use each one?

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Common salutations include "Dear Mr./Ms. [Last Name]," which is used when you know the recipient's name, and "To Whom It May Concern," which is used when you don't know the recipient's name. The choice depends on your familiarity with the recipient and the level of formality required in the communication.

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