After Sales Services: Warranty, Installation, etc.: - JSS2 Business studies Lesson Note
- Warranty: A warranty is a promise or guarantee provided by a seller or manufacturer to repair or replace a product if it fails to meet certain standards or specifications within a specified period. Warranties provide consumers with reassurance and protection against defects or malfunctions in products and can vary in duration and coverage.
- Installation: Installation services involve the setup, assembly, or installation of products or equipment purchased by consumers. Many retailers offer installation services for items such as appliances, electronics, furniture, and home improvement products to ensure proper setup and functionality.
- Other After Sales Services: Other after-sales services may include maintenance, repairs, technical support, customer service, and product assistance provided to consumers after they have made a purchase. These services aim to enhance the overall customer experience, address any issues or concerns, and ensure customer satisfaction and loyalty.