Correspondence Records - JSS2 Business studies Lesson Note

Types: Correspondence records can include various types of documents such as letters, emails, memos, faxes, and even social media messages.

Uses: These records serve several purposes:

• They document communication between individuals or organizations.
• They provide a historical record of interactions and agreements.
• They serve as evidence in legal or administrative matters.
• They facilitate follow-up actions and tracking of tasks.