Office Correspondence - JSS2 Business studies Past Questions and Answers - page 1
What types of documents are included in correspondence records?
Letters
Numbers
Symbols
None of the above
How do correspondence records serve organizations?
By making coffee
By documenting communication
By playing music
By dancing
Through which channel can mail enter an organization electronically?
Carrier Pigeons
Smoke Signals
None of the above
What is one way physical mail can enter an organization?
Teleportation
Postal Mail
None of the above
Which step involves organizing mail based on recipient, urgency, or department?
Receipt
Sorting
Distribution
Processing
What is the purpose of distributing mail within an organization?
To make sandwiches
To confuse everyone
To deliver to the appropriate individuals or departments
To play games
What is the final step in handling mail?
Receipt
Sorting
Distribution
Archiving
Which step involves opening, reading, and responding to mail?
Receipt
Sorting
Processing
Distribution
What purpose do correspondence records serve in legal matters?
To make paper airplanes
To document communication
To create art
To bake cookies
What system may be used to track the movement and status of mail items?
Flying unicorns
Tracking system
Time machine
Magic wand