Universal Rights of a Consumer - JSS2 Civic education Lesson Note

Right to Safety: Consumers have the right to expect products and services that are safe for their intended use, free from hazards or defects that could pose risks to their health or safety.

Right to Information: Consumers have the right to accurate and accessible information about products and services, including their prices, ingredients, quality, and potential risks, enabling informed purchasing decisions.

Right to Choice: Consumers have the right to choose from a variety of products and services at competitive prices, without unfair restrictions or monopolistic practices that limit their options.

Right to Redress: Consumers have the right to seek compensation or recourse for unsatisfactory products or services, including refunds, replacements, or repairs, and to have their complaints addressed in a timely and effective manner.

Right to Consumer Education: Consumers have the right to access resources and information that promote consumer awareness, financial literacy, and responsible consumption, empowering them to make informed decisions and assert their rights.