Business letters - JSS3 Business studies Past Questions and Answers - page 1
What part of a business letter contains your contact information and the date?
Heading
Opening
Body
Closing
Where do you express the main message or purpose of your communication in a business letter?
Heading
Opening
Body
Closing
Which part of a business letter is the conclusion?
Heading
Opening
Body
Closing
In a business letter, where do you greet the recipient
Heading
Opening
Body
Closing
What should be aligned to the left in the layout of a business letter?
Heading
Opening
Body
Closing
Which font size is commonly used in a business letter?
12
14
16
10
What is the purpose of the closing in a business letter?
To express gratitude
To greet the recipient
To introduce the main message
To provide additional details
Why is it important to organize the body of a business letter into paragraphs?
How can you ensure that the layout of your business letter appears professional?
What are some common salutations used in the opening of a business letter, and when might you use each one?