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Which of the following is a verbal means of com... - JAMB Commerce 2018 Question

Which of the following is a verbal means of communication

A
Telephone
B
Express mail
C
Business reply services
D
telex
correct option: a
The sharing of information between individuals by using speech. Individuals working within a business need to effectively use verbal communication that employs readily understood spoken words, as well as ensuring that the enunciation, stress and tone of voice with which the words are expressed is appropriate.
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