Handling of Mails - JSS1 Business studies Lesson Note
- Receiving: Mails are received either physically at the mailroom or electronically in designated email accounts.
- Sorting: Mails are sorted based on their type, urgency, recipient, or department within the organization.
- Distribution: Mails are then distributed to the relevant individuals or departments within the organization.
- Recording: Details of incoming mails, such as sender, date received, and content summary, are recorded for tracking and reference purposes.
- Action: Depending on the content and urgency, mails may require various actions, such as response, forwarding, filing, or escalation.
- Archiving: After processing, correspondence records are often archived or stored securely for future reference or compliance purposes.