Uses of Correspondence records - JSS1 Business studies Lesson Note
- Documentation: Correspondence records provide a documented history of communication, serving as evidence or reference in case of disputes, audits, or legal matters.
- Decision Making: They help decision-makers to understand the context and background of decisions made within the organization.
- Communication: Correspondence records facilitate effective communication between different departments, teams, or external stakeholders.
- Compliance: They ensure that the organization complies with legal, regulatory, or internal policies regarding record-keeping and documentation.
- Knowledge Management: They contribute to organizational learning by preserving institutional knowledge and lessons learned from past communications.
- Audit Trails: Correspondence records serve as audit trails, helping auditors verify the accuracy and completeness of transactions and communications.
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