IELTS General Training Reading Practice Test 5 - IELTS Reading Past Questions and Answers - page 2

Premium members may reserve study rooms up to one week in advance.

The membership table lists Premium at £28 per year.

Senior members may borrow up to 6 items, the same as Standard.

Borrowing rules charge late returns at 20 pence per day per item.

Paragraph A states check-in begins at 3 p.m. and early arrivals may leave luggage, but it does not say whether check-in before 3 p.m. is permitted when a room is ready.

Paragraph A requires every guest to present photo identification at check-in.

Paragraph B states compensation such as complimentary breakfast may only be offered with manager approval.

Paragraph C says VIP guests including platinum members must be escorted personally to their room.

Paragraph D states the hotel does not ship lost property overseas.

Paragraph F requires passwords to be changed every sixty days, which is two months.

VIP arrivals are recorded on the whiteboard behind the desk.

The handover form goes in the folder marked "Duty Manager".

Staff enter the float total in the cash reconciliation sheet.

Key cards are returned to the key safe.

Wake-up calls before 7 a.m. must be noted.

Maintenance issues are flagged with yellow priority stickers.

A summary email is sent to [email protected] when the duty manager is off site.

Paragraph A says public health departments have begun to fund pilot programmes.