Types of Communication - JSS3 Basic technology Past Questions and Answers - page 1
What is verbal communication?
Communication through body language
Communication through speech
Communication through facial expressions
Communication through gestures
Which of the following is an example of verbal communication?
Nodding
Smiling
Phone call
Handshake
What does non-verbal communication include?
Speaking clearly
Writing reports
Facial expressions and gestures
Typing emails
Which of the following is NOT an example of non-verbal communication?
Eye contact
Body posture
Speech
Hand movements
What is written communication?
Communication using facial expressions
Communication using spoken words
Communication using written symbols
Communication using gestures
Which of the following is an example of written communication?
A handshake
A speech
A smile
An email
What is an essential element of effective verbal communication?
Eye contact
Clear articulation
Personal space
Hand gestures
How does non-verbal communication often function?
By contradicting the spoken message
By replacing verbal communication entirely
By complementing verbal communication
By providing permanent records
What is a key feature of written communication?
It's always informal
It is temporary
It provides a permanent record
It requires face to face interaction
Which of the following is an example of non-verbal communication enhancing a verbal message?
Writing detailed report
Smiling while greeting someone
Sending an email
Making a phone call