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Definition of communication - SS1 Commerce Past Questions and Answers - page 1

1

What is communication in commerce?

A

The exchange of goods and services between businesses

B

The process of sharing information and ideas in business transactions

C

The transportation of goods from one location to another

correct option: b

The process of sharing information and ideas in business transactions

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2

The transportation of goods from one location to another

A

Manufacturing products

B

Face-to-face conversations

C

Social media platforms

correct option: a

Manufacturing products

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3

Why is effective communication important in commerce?

A

To increase manufacturing capacity

B

To build relationships and negotiate deals

C

To reduce operational costs

correct option: b

To build relationships and negotiate deals

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4

Which of the following is an example of written communication in commerce?

A

Emails

B

Face-to-face conversations

C

Phone calls

correct option: a

Emails

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5

How does communication contribute to successful business interactions?

A

By promoting the flow of commerce and understanding

B

By ensuring complete silence during meetings

C

By ensuring complete silence during meetings

correct option: a

By promoting the flow of commerce and understanding

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6

What are the two primary aspects of effective communication in commerce?

Clear expression and attentive listening

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7

Name two common forms of communication used in commerce.

Emails and face-to-face conversations

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