Instrument/agencies for consumer protection - SS3 Commerce Past Questions and Answers - page 1

1

What is the role of rent tribunals in consumer protection?

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A

Setting quality standards for products and services

B

Resolving disputes between landlords and tenants

C

Investigating consumer complaints against businesses

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2

Which organization is responsible for setting and enforcing standards for goods and services?

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A

Rent tribunals

B

Professional bodies

C

Standards Organization of Nigeria (SON)

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3

What do professional bodies, such as KAN and ANAN, do?

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A

Investigate consumer complaints

B

Establish ethical standards for professions

D

Resolve disputes between landlords and tenants

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4

What do professional bodies, such as KAN and ANAN, do?

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A

Investigate consumer complaints

B

Establish ethical standards for professions

D

Resolve disputes between landlords and tenants

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5

What is the function of ombudsman services?

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A

Investigate consumer complaints against businesses

B

Establish ethical standards for professions

C

Resolve disputes between landlords and tenants

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6

State the role of rent tribunals in consumer protection.

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7

Name an organization responsible for setting and enforcing standards for goods and services.

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