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Instrument/agencies for consumer protection - SS3 Commerce Past Questions and Answers - page 1

1

What is the role of rent tribunals in consumer protection?

A

Setting quality standards for products and services

B

Resolving disputes between landlords and tenants

C

Investigating consumer complaints against businesses

correct option: b

Resolving disputes between landlords and tenants

Users' Answers & Comments
2

Which organization is responsible for setting and enforcing standards for goods and services?

A

Rent tribunals

B

Professional bodies

C

Standards Organization of Nigeria (SON)

correct option: c

Standards Organization of Nigeria (SON)

Users' Answers & Comments
3

What do professional bodies, such as KAN and ANAN, do?

A

Investigate consumer complaints

B

Establish ethical standards for professions

D

Resolve disputes between landlords and tenants

correct option: b

Establish ethical standards for professions

Users' Answers & Comments
4

What do professional bodies, such as KAN and ANAN, do?

A

Investigate consumer complaints

B

Establish ethical standards for professions

D

Resolve disputes between landlords and tenants

correct option: b

Establish ethical standards for professions

Users' Answers & Comments
5

What is the function of ombudsman services?

A

Investigate consumer complaints against businesses

B

Establish ethical standards for professions

C

Resolve disputes between landlords and tenants

correct option: a

Investigate consumer complaints against businesses

Users' Answers & Comments
6

State the role of rent tribunals in consumer protection.

The role of rent tribunals is to resolve disputes between landlords and tenants, ensuring fair practices and protecting the rights of both parties.

Users' Answers & Comments
7

Name an organization responsible for setting and enforcing standards for goods and services.

Standards Organization of Nigeria (SON).

Users' Answers & Comments
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