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Instrument/agencies for consumer protection - SS3 Commerce Past Questions and Answers - page 1

1
What is the role of rent tribunals in consumer protection?
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A

Setting quality standards for products and services

B

Resolving disputes between landlords and tenants

C

Investigating consumer complaints against businesses

2
Which organization is responsible for setting and enforcing standards for goods and services?
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A

Rent tribunals

B

Professional bodies

C
Standards Organization of Nigeria (SON)
3
What do professional bodies, such as KAN and ANAN, do?
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A

Investigate consumer complaints

B

Establish ethical standards for professions

C

Resolve disputes between landlords and tenants

4
What do professional bodies, such as KAN and ANAN, do?
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A

Investigate consumer complaints

B

Establish ethical standards for professions

C

Resolve disputes between landlords and tenants

5
What is the function of ombudsman services?
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A

Investigate consumer complaints against businesses

B
Establish ethical standards for professions
C

Resolve disputes between landlords and tenants

6

State the role of rent tribunals in consumer protection.

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7
Name an organization responsible for setting and enforcing standards for goods and services.
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