Guidelines in conflict resolution - JSS2 Home economics Lesson Note
- Use words not fists.
- Take a decision to resolve the conflict peacefully.
- Try to talk in places where other people will not distract you or interfere with your efforts.
- When you talk, take turns. No one person should dominate the talking, every person must be given the chance to talk.
- Use active listening and keep an open mind. Show respect to the other person and also respect from him/her.
- Control your voice, tongue and speak with truth.