Family conflict II - JSS2 Home economics Past Questions and Answers - page 1
What is conflict resolution?
Conflict resolution is a way or process of settling conflict or crisis without grudges.
Mention the 5 stages for conflict resolution.
a) Becoming aware of the conflict or problem
b) Setting limits
c) Arguing stage
d) Negotiating and compromise
e) Following up
Mention 5 guidelines for conflict resolution.
1. Use words not fits.
2. Take a decision to resolve the conflict peacefully.
3. Try not talk in places where other people will not distract you or interfere with your efforts.
4. When you talk, take turns. No one person should dominate the talking, every person must be given the chance to talk.
5. Use active listening and keep an open mind. Show respect to the other person and also respect from him/her.
Mention 5 ways of managing conflicts.
1. Dialogue/negotiation
2. Compromise
3. Mediation
4. Litigation/through the court of law
5. Through family heads or village heads
Explain compromise.
Here both parties give pm the matter that brings about conflict, strike a balance, hence the matter with end up with “no victory, no vanquish” I.e no winner no loser.
What is conflict resolution?
Ignoring conflicts
Addressing and resolving disagreements peacefully
Escalating conflicts
Avoiding communication
Which of the following is not a healthy way to resolve conflicts?
Listening actively
Compromising
Blaming others
Finding common ground
What is active listening in conflict resolution?
Interrupting others while they speak
Ignoring the other person's perspective
Fully concentrating, understanding, responding, and remembering what is being said
Avoiding eye contact
Which conflict resolution strategy involves finding a solution that partially satisfies both parties?
Collaboration
Compromise
Avoidance
Competition
What is the first step in conflict resolution?
Escalating the conflict
Identifying the root cause of the conflict
Ignoring the conflict
Blaming others