The Office Staff - JSS1 Business studies Past Questions and Answers - page 1
What is the primary responsibility of clerical staff?
Managing office supplies
Organizing company events
Handling administrative tasks
Which of the following tasks is typically NOT performed by clerical staff?
Data entry
Graphic design
Correspondence management
What quality is essential for clerical staff to avoid errors in their work?
Attention to detail
Creativity
Leadership skills
Which skill is important for clerical staff to effectively communicate with colleagues and clients?
Technical proficiency
Time management
Communication skills
What task involves maintaining organized filing systems?
Scheduling appointments
Data entry
Record keeping
What quality is important for clerical staff to prioritize and complete tasks on time?
Adaptability
Time management
Organizational skills
Which responsibility may clerical staff NOT be involved in?
Financial tasks
Customer service support
Graphic design
What is crucial for clerical staff when handling sensitive information?
Discretion and confidentiality
Technical proficiency
Team player attitude
Which software proficiency is essential for clerical roles?
Video editing
Spreadsheet programs
Music production
What is NOT a quality required for clerical staff?
Attention to detail
Creativity
Adaptability