The Office Staff - JSS1 Business studies Past Questions and Answers - page 1
What is the primary responsibility of clerical staff?
Managing office supplies
Organizing company events
Handling administrative tasks
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Which of the following tasks is typically NOT performed by clerical staff?
Data entry
Graphic design
Correspondence management
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What quality is essential for clerical staff to avoid errors in their work?
Attention to detail
Creativity
Leadership skills
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Which skill is important for clerical staff to effectively communicate with colleagues and clients?
Technical proficiency
Time management
Communication skills
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What task involves maintaining organized filing systems?
Scheduling appointments
Data entry
Record keeping
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What quality is important for clerical staff to prioritize and complete tasks on time?
Adaptability
Time management
Organizational skills
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Which responsibility may clerical staff NOT be involved in?
Financial tasks
Customer service support
Graphic design
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What is crucial for clerical staff when handling sensitive information?
Discretion and confidentiality
Technical proficiency
Team player attitude
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Which software proficiency is essential for clerical roles?
Video editing
Spreadsheet programs
Music production
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What is NOT a quality required for clerical staff?
Attention to detail
Creativity
Adaptability
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