Consumer Rights - JSS2 Business studies Past Questions and Answers - page 1
What do consumer rights aim to ensure in the marketplace?
Maximum profits for businesses
Fair and ethical treatment of consumers
Government intervention in business operations
Which of the following is NOT considered a consumer right?
Right to safety
Right to misinformation
Right to redress
Where did consumerism originate?
20th century Western industrialized societies
19th century Europe
Ancient civilizations
What is the primary emphasis of consumerism?
Minimalistic living
Acquisition and consumption of goods and services
Social isolation
Which factor contributed to the rise of consumerism
Decrease in mass production
Technological stagnation
Industrialization
What does consumer awareness refer to? What does consumer awareness refer to?
Understanding of consumer rights and responsibilities
Level of understanding about business profits
Knowledge about government policies
What are the universal rights of consumers?
Right to deceive
Right to manipulate
Right to safety, information, choice, redress, and representation
What does the right to redress entail?
Right to seek compensation for unsatisfactory products or services
Right to coerce businesses into providing
Right to monopolize the market
What contributed to the spread of consumerism globally
Technological stagnation
Decrease in global trade
) Technological innovations and communication advancements
What is the primary purpose of consumer rights organizations?
To maximize profits for businesses
To advocate for consumer interests and
To manipulate consumer choices