Consumer Rights and Responsibilities - JSS2 Civic education Past Questions and Answers - page 2
What is a responsibility of a consumer in terms of being a responsible steward of resources?
Speak Up
Be Informed
Use Products Safely
Be Responsible
Which universal right of a consumer ensures access to accurate and accessible information about products and services?
Right to silence
Right to misinformation
Right to information
Right to secrecy
What responsibility of a consumer involves exercising caution against deceptive practices?
Speak Up
Use Products Safely
Exercise Caution
Be Responsible
Which Nigerian government agency oversees financial institutions and regulates banking services?
Consumer Protection Council (CPC)
Federal Competition and Consumer Protection Commission (FCCPC)
Standards Organization of Nigeria (SON)
Central Bank of Nigeria (CBN)
What is a key benefit of the rule of law in protecting consumer rights?
Discrimination
Injustice
Protection of individual rights
Corruption
Which universal right of a consumer ensures the right to seek compensation or recourse for unsatisfactory products or services?
Right to monopolize
Right to silence
Right to redress
Right to restriction
Explain the role of the Consumer Protection Council (CPC) in Nigeria.
The Consumer Protection Council (CPC) is tasked with protecting consumers' interests by enforcing consumer rights, investigating complaints, and prosecuting offenders under the Consumer Protection Act.
Describe the responsibilities of consumers in advocating for their rights.
Consumers have the responsibility to speak up and assert their rights, expressing concerns or complaints to sellers, manufacturers, or relevant authorities when they encounter unsatisfactory products or services.
Discuss the importance of consumer education in promoting consumer awareness and empowerment.
Consumer education plays a crucial role in promoting consumer awareness, financial literacy, and responsible consumption, empowering consumers to make informed decisions and assert their rights effectively.
Outline the roles of Nigerian government agencies in protecting consumers and ensuring fair market practices.
Nigerian government agencies such as the Consumer Protection Council (CPC), Federal Competition and Consumer Protection Commission (FCCPC), Standards Organization of Nigeria (SON), and National Agency for Food and Drug Administration and Control (NAFDAC) work together to enforce consumer rights, regulate markets, and safeguard consumers from harmful or fraudulent practices.