Consumer Rights and Responsibilities - JSS2 Civic education Past Questions and Answers - page 2

The Consumer Protection Council (CPC) is tasked with protecting consumers' interests by enforcing consumer rights, investigating complaints, and prosecuting offenders under the Consumer Protection Act.

Consumers have the responsibility to speak up and assert their rights, expressing concerns or complaints to sellers, manufacturers, or relevant authorities when they encounter unsatisfactory products or services.

Consumer education plays a crucial role in promoting consumer awareness, financial literacy, and responsible consumption, empowering consumers to make informed decisions and assert their rights effectively.

Nigerian government agencies such as the Consumer Protection Council (CPC), Federal Competition and Consumer Protection Commission (FCCPC), Standards Organization of Nigeria (SON), and National Agency for Food and Drug Administration and Control (NAFDAC) work together to enforce consumer rights, regulate markets, and safeguard consumers from harmful or fraudulent practices.