Consumer protection agency I - JSS3 Business studies Past Questions and Answers - page 1
What is the primary role of consumer protection agencies?
To safeguard the rights and interests of consumers
To promote the interests of businesses
To increase prices for consumers
To encourage unfair business practices
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Which agency is responsible for regulating the telecommunications industry in Nigeria?
Consumer Protection Council (CPC)
National Communication Commission (NCC)
Standard Organization of Nigeria (SON)
Federal Trade Commission (FTC)
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What is the role of the Consumer Protection Council (CPC)?
Regulating telecommunications services
Ensuring the quality of products and services
Protecting consumers' rights and investigating complaints
Developing and enforcing product standards
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Which agency develops, promotes, and enforces standards for products and services in Nigeria?
National Communication Commission (NCC)
Consumer Protection Council (CPC)
Standard Organization of Nigeria (SON)
World Trade Organization (WTO)
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What is the main objective of the National Communication Commission (NCC)?
To certify products that meet quality standards
To ensure fair competition in the telecommunications sector
To mediate disputes between consumers and businesses
To promote substandard products
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Which agency conducts investigations into consumer complaints in Nigeria?
Standard Organization of Nigeria (SON)
Consumer Protection Council (CPC)
National Communication Commission (NCC)
Nigerian Customs Service
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Who develops and adopts standards for various products and services in Nigeria?
National Communication Commission (NCC)
Consumer Protection Council (CPC)
World Health Organization (WHO)
Standard Organization of Nigeria (SON)
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What is the main responsibility of the National Communication Commission (NCC) regarding telecommunications services?
Developing advertising standards
Regulating the licensing and operation of telecommunications services
Certifying food products
Monitoring environmental regulations
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Which agency ensures the safety and reliability of goods and services available to consumers in Nigeria?
National Communication Commission (NCC)
Consumer Protection Council (CPC)
Nigerian Electricity Regulatory Commission (NERC)
Standard Organization of Nigeria (SON)
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What does the Consumer Protection Council (CPC) do to protect consumers?
Promotes unfair business practices
Certifies telecommunications operators
Investigates consumer complaints and mediates disputes
Sets prices for goods and services
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