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Consumer protection agency I - JSS3 Business studies Past Questions and Answers - page 2

11

Which agency promotes fair competition in the telecommunications sector?

A

Consumer Protection Council (CPC)

B

National Communication Commission (NCC)

C

Standard Organization of Nigeria (SON)

D

Nigerian Communications Satellite (NIGCOMSAT)

correct option: b
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12

What is the primary focus of the Standard Organization of Nigeria (SON)?

A

Regulating banking services

B

Developing and enforcing product standards

C

Ensuring agricultural productivity

D

Promoting international trade agreements

correct option: b
Users' Answers & Comments
13

Which agency plays a crucial role in protecting consumers from substandard products?

A

World Trade Organization (WTO)

B

Nigerian Communications Commission (NCC)

C

Consumer Protection Council (CPC)

D

Standard Organization of Nigeria (SON)

correct option: d
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14

What does the National Communication Commission (NCC) regulate?

A

Food safety standards

B

Telecommunications services

C

Aviation regulations

D

Environmental protection laws

correct option: b
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15

Who ensures that telecommunications operators comply with regulations regarding pricing and quality of service?

A

Consumer Protection Council (CPC)

B

Standard Organization of Nigeria (SON)

C

National Communication Commission (NCC)

D

Federal Competition and Consumer Protection Commission (FCCPC)

correct option: c
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16

What is the role of consumer protection agencies?

Consumer protection agencies are responsible for safeguarding the rights and interests of consumers by ensuring fair business practices, investigating complaints, and enforcing regulations to protect consumers from exploitation and harm.

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17

How does the National Communication Commission (NCC) contribute to the telecommunications sector in Nigeria?

The NCC regulates the licensing, operation, and quality of telecommunications services in Nigeria. It ensures fair competition, protects consumers' interests, and promotes the development of a robust telecommunications industry.

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18

What are the primary functions of the Consumer Protection Council (CPC) in Nigeria?

The CPC educates consumers about their rights, investigates consumer complaints, mediates disputes between consumers and businesses, and enforces consumer protection laws to ensure fair and ethical business practices.

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19

What role does the Standard Organization of Nigeria (SON) play in ensuring product quality and safety?

SON develops and adopts standards for various products and services, conducts quality assurance activities, certifies products that meet established standards, and enforces compliance with regulatory requirements to protect consumers from substandard and unsafe products.

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20

How do consumer protection agencies collaborate with other regulatory bodies in Nigeria?

Consumer protection agencies collaborate with other regulatory bodies to ensure the safety, quality, and fairness of goods and services in Nigeria. They may share information, coordinate enforcement actions, and work together to address emerging consumer protection issues and challenges.

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