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Electronic Mail (E-Mail Services) - SS2 ICT Past Questions and Answers - page 1

1
What is e-mail?
View related lesson
A

A method of exchanging digital messages

B

A form of physical mail

C

A type of video chat

D
A social media platform
2
Which of the following is NOT a common e-mail service provider?
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A

Gmail

B

Yahoo Mail

C

Facebook Messenger

D

Outlook

3
What does the inbox of an e-mail account typically display?
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A

Sent messages

B

Drafts

C

Received messages

D

Deleted messages

4
How can users organize their e-mails more effectively?
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A

By sending more e-mails

B

By archiving all messages

C

By creating folders

D

By deleting all messages

5
What is the purpose of forwarding an e-mail?
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A

To delete the message

B

To reply to the sender

C

To share the message with others

D

To mark the message as spam

6
Which step is NOT involved in creating an e-mail account?
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A

Choosing an e-mail provider

B

Providing personal information

C

Selecting a username

D

Verifying your identity

7
What does the acronym "SMTP" stand for in the context of e-mail?
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A

Simple Text Messaging Protocol

B

Secure Transmission Messaging Protocol

C

Simple Mail Transfer Protocol

D
Secure Text Mail Protocol
8
Which e-mail service offers features for real-time text-based conversations?
View related lesson
A

Gmail

B

Outlook

C

Yahoo Mail

D

Facebook Messenger

9
How can users access their e-mail account?
View related lesson
A

By sending a physical letter

B

By logging in with a username

C

By making a phone call

D

By visiting a physical office

10
What is the purpose of archiving e-mails?
View related lesson
A

To permanently delete them

B

To keep them organized in folders

C

To store them for future reference

D

To mark them as spam

Recommended: SS2 ICT Lessons