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Electronic Mail (E-Mail Services) - SS2 ICT Past Questions and Answers - page 1

1

What is e-mail?

A

A method of exchanging digital messages

B

A form of physical mail

C

A type of video chat

D

A social media platform

correct option: a
Users' Answers & Comments
2

Which of the following is NOT a common e-mail service provider?

A

Gmail

B

Yahoo Mail

C

Facebook Messenger

D

Outlook

correct option: c
Users' Answers & Comments
3

What does the inbox of an e-mail account typically display?

A

Sent messages

B

Drafts

C

Received messages

D

Deleted messages

correct option: c
Users' Answers & Comments
4

How can users organize their e-mails more effectively?

A

By sending more e-mails

B

By archiving all messages

C

By creating folders

D

By deleting all messages

correct option: c
Users' Answers & Comments
5

What is the purpose of forwarding an e-mail?

A

To delete the message

B

To reply to the sender

C

To share the message with others

D

To mark the message as spam

correct option: c
Users' Answers & Comments
6

Which step is NOT involved in creating an e-mail account?

A

Choosing an e-mail provider

B

Providing personal information

C

Selecting a username

D

Verifying your identity

correct option: c
Users' Answers & Comments
7

What does the acronym "SMTP" stand for in the context of e-mail?

A

Simple Text Messaging Protocol

B

Secure Transmission Messaging Protocol

C

Simple Mail Transfer Protocol

D

Secure Text Mail Protocol

correct option: b
Users' Answers & Comments
8

Which e-mail service offers features for real-time text-based conversations?

A

Gmail

B

Outlook

C

Yahoo Mail

D

Facebook Messenger

correct option: a
Users' Answers & Comments
9

How can users access their e-mail account?

A

By sending a physical letter

B

By logging in with a username

C

By making a phone call

D

By visiting a physical office

correct option: b
Users' Answers & Comments
10

What is the purpose of archiving e-mails?

A

To permanently delete them

B

To keep them organized in folders

C

To store them for future reference

D

To mark them as spam

correct option: c
Users' Answers & Comments
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